
For purchases made at Microsoft Store, contact customer service at 87 with order number and any other information requested by a representative. Customer is eligible for price adjustment only if the price of the purchased product is reduced during the Offer Period and in stock.
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Business, commercial, and reseller customers not eligible. Excludes Surface Hub, HoloLens, and Windows DevKit.

Limited to 5 physical product returns total per eligible customer per purchase.

Not available for purchases by reseller customers. Return process must be started within 60 days after customer receives the product.
